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Isebrook Hospital
2021-02-04
Person
1
5
0
4th February 2021
My psychiatrist knew nothing about me sounded like he was paying lip service went from offering controlled medication which I had previously been addicted to and had terrible withdrawal to let’s do nothing. To quote to any person, let alone a person with mental health problems that “you must be strong” is a complete insult. I have absolutely no faith in the psychiatrist I am devastated that again I am left alone and then when I informed him that I had been diagnosed with breast cancer, he looked at my notes and replied I was only having an excision! I feel completely let down by the Mental health team and I believe the psychiatrist should not be holding the position he does, from my first phone call when he told me that COVID was our punishment for all we had done to the world!!!!
Suggested improvements
Everything
9th February 2021
Response from Isebrook Hospital
I am really sorry this has been your experience. I will pass on your comments to the service manager. if you feel you are not getting the treatment you need, or wish to discuss further, please contact our patient advice and liaison service for a confidential discussion on pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager.