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24th May 2021


Certain nurses (Carmela, Di, Emma, Asia, Gemma, Tricia) made me feel better

Suggested improvements
Some staff can have poor attitude. Feel like they don’t always know your needs.

27th October 2021
Response from Isebrook Hospital

Thank you for your feedback. I am sorry that you felt some of our staff can have a poor attitude and don’t always know your needs. I speak to our patients regularly and would encourage any to raise any concerns with me so that I can attend to specific concerns whilst you are with us, I am sorry that you did not feel able to do this.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience