Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DNReviews
Reviews
Well explained.
Took time to understand issue and explain best way forward.
Thank you. :)
I was shown exercises that helped me a lot. There were various ones.
At first I was shown easiest once and whilst I was making progress in time. The other medium, harder were shown.
I was not thrown to deep water at the start which I consider as very good approach. Physiotherapy specialists were friendly, happy to explain all and show first by themselves - the exercises.
My care was excellent at every stage I was advised about everything until I understood it.
John has been very supportive in every way including this time and patience and encouragement.
Thank you.
The rapid response was excellent.
I was fully informed about my queries and I am extremely happy with both how quickly I was seen and the quality of my experience in the appointment.
Jennifer Ann was extremely helpful professional and friendly.
She explained everything clearly and was very knowledgeable and considerate.
* Very kind staff.
* Full and high quality treatment.
* Very helpful with worries and concerns.
* High level of communication.
Prompt, efficient, informed, professional.
Everything was explained clearly.
I was referred initially for clauide pain, then subsequently self referred for knee and associated spinal problems.
My assigned physio for both areas was Jennifer Ann - she provided an excellent service and was polite, respectful, thorough and an attentive listened.
She provided sound and logical explanations for my symptoms, and then gave me suitable and realistic exercises - those were fully explained, often followed up with diagnosis to ensure clarity and understanding.
I do not believe my treatment could have been improved.
Jennifer Ann is a credit and an asset to the physio department in Cliftonville.