highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

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Reviews

 
Page 71 of 655
 
Review of First Contact Physiotherapy-Highfield written by a patient
27th January 2021


Thank you

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
26th January 2021


I was treated by Dakshika Govan. Extremely knowledgeable, friendly and accommodating. She helped me to rehabilitate my shoulder and always listened to what I had to say as well as give her own advice. Would highly recommend her.

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
26th January 2021


I was seen very quickly in the practice, I was given a full assessment and support with exercises. Due to Covid I then went onto have telephone consultations with which were extremely helpful especially due to the circumstances I’ve been working under. Thank you for all of your help.

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
26th January 2021


On first hearing that I would have a telephone physio consultation, I couldn't imagine how that could be achieved for physio but I was pleasantly surprised! I worried that I would not be able to describe how I felt or my concerns but the questions the physio asked were very good and I felt very comfortable answering them. The physio described the movements and exercises very well and I was able to understand exactly what I was required to do. I very much enjoyed the consultation and did not feel in any way that I was missing out not having an actual physical appointment.

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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
25th January 2021


Once I received my physio appt, the care was very professional, supportive and timely.

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Review of First Contact Physiotherapy-Highfield written by a patient
25th January 2021


Extremely helpful, welcoming and empathetic.

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Review of First Contact Physiotherapy-Highfield written by a patient
25th January 2021


Due to the current pandemic this was a telephone appointment. I was asked to explain exactly what's happened etc. The physio I spoke to listened & was very helpful & understanding. Exercises were sent via email & physio also explained that a resistence band will be sent out. All in all excellent care & service.

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Rating not given.
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Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
21st January 2021


I rang for a physio consultation and got one the following week which I thought was really good service. John called on time at 11am he asked lots of relevant questions and had a copy of my x-ray on hand to discuss with me. We discussed a strengthening plan and he emailed it to me within half an hour. We have a follow up call in 5 weeks to see how I’m doing. So far I feel this is excellent service!

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Written by a patient
20th January 2021


I have received excellent treatment from James Bell. James was was always kind, caring and helpful, I could not have received better care. Thank you. The hospital was clean and checking in was straight forward.

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Cleanliness
Staff
 
Review of MSK Physiotherapy & ESP Team (Highfield) written by a patient
20th January 2021


I was very satisfied with my care and the treatment that i received. I would like to thank James bell for the concern that he showed me for the tremor that i have in my left arm and leg, his referral to my GP led to an appointment at Neurology and a diagnosis.I am now being treated for Parkinsons.

Suggested improvements
everything was fine.

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Page 71 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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