highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 69 of 655
 
Review of First Contact Physiotherapy-Highfield
25th February 2021


To be Covid safe, the appointment was by phone. The lady who called me was kind and honest, having a good chat about my condition, what was wrong and what was right to do.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield)
25th February 2021


Abbi, was supportive, polite and helpful. Also rang when she said she would. Also had a f to f appointment as well as telephone. Great patient service

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Children's Dietetics
19th February 2021


Judith Dixon, I would like to thank you, on behalf of all of my family, for your professionalism, commitment and care during the time you have been our daughter's dietitian. You have been there for us every time we had any concerns and ready to solve. You have been amazing and she has been lucky to have you as her dietitian. We are exceedingly pleased to say 'Thank you for everything.

Suggested improvements
Absolutely perfect

Dignity/Respect
Involvement
Information
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Safe
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Cultural needs
Parent Dignity
Experience
 
Review of First Contact Physiotherapy-Highfield
18th February 2021


Thank you for listening to what was happening and talking through the treatment with me.

Recommend
Dignity/Respect
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Information
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Safe
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Rating not given.
Spiritual needs
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Rating not given.
 
Review of First Contact Physiotherapy-Highfield
16th February 2021


The person on the call was polite and informative, thanks

Recommend
Dignity/Respect
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Information
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of First Contact Physiotherapy-Highfield
15th February 2021


Received good advice

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of First Contact Physiotherapy-Highfield
15th February 2021


I consider that this is a great service and in actual pandemic conditions this service represents a real help.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Adult Dietetics
12th February 2021


They are happy to help in various different situations

Recommend
Dignity/Respect
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Rating not given.
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Rating not given.
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Rating not given.
 
Review of Serenity- children and young people
9th February 2021


They were lovely and very helpful.

Suggested improvements
nothing to add.

Dignity/Respect
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Staff
Safe
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Cultural needs
Parent Dignity
Experience
 
Review of Serenity- children and young people
9th February 2021


Brilliant staff, explained everything. Very supportive.

Suggested improvements
Couldn't have done any better. Amazing staff and doctor and the police. thank you.

Dignity/Respect
Involvement
Information
Staff
Safe
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Cultural needs
Parent Dignity
Experience
 
 
Page 69 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc