highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 58 of 655
 
Review of First Contact Physiotherapy-Highfield
2nd September 2021


John was very welcoming, I felt at ease straight away. He has given me the confidence to try different gym activities. Thorough questions about my injury. And lots of feed back. Brilliant service.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield)
1st September 2021


James was helpful and professional in all aspects.

Suggested improvements
Seen me face to face rather than on the phone

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
26th August 2021


All person to person interactions, verbal and written communications were appropriate to my age, sex and ethnic background

Suggested improvements
Prior to Covid lockdown I would have suggested sending exercise programmes electronically following consultations . However, this happened to me recently and was very helpful. Thank you.

Experience
Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of Adult Dietetics
26th August 2021


I would like to thank Colette O'Hara for all of her help and kindness

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
26th August 2021


My physiotherapist was very supportive and encouraging all the time. I felt able to discuss my concerns with her, she was very knowledgeable and helpful. The continuity with the same person enabled me to build up a good relationship with her.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
 
Review of First Contact Physiotherapy-Highfield
25th August 2021


A very helpful appointment with a satisfactory outcome.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
24th August 2021


I received excellent care and advice from Dakshika. Absolutely brilliant & very professional

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
23rd August 2021


Honest appraisal of excellent advice

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield)
21st August 2021


Phone call was on time and Sam was extremely knowledgeable and supportive and listened and I didn't feel rushed.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Serenity- children and young people
13th August 2021


Staff were really nice and made me feel really comfortable.


Kindness
Understanding
Listening
Safe
Experience
 
 
Page 58 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc