highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 56 of 655
 
Review of MSK Physiotherapy & ESP Team (Highfield)
29th September 2021


I had telephone consultations for physiotherapy which worked really well. I was emailed exercises and regularly rung for progress. I felt the consultant went into my general health and family history very well to assess treatment and progress and reassured me on some family health issues which had concerned me. I'm very glad to have taken up the offer of the consultations

Recommend
Dignity/Respect
Involvement
Information
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Safe
Supported
Rating not given.
Spiritual needs
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Cultural needs
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Review of First Contact Physiotherapy-Highfield
28th September 2021


Very kind man I spoke to felt at ease talking to him.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Safe
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Spiritual needs
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Review of Serenity written by a patient
24th September 2021


Great service and with good supported.


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Review of Serenity- children and young people
24th September 2021


Everyone has been very kind.


Kindness
Understanding
Listening
Safe
Experience
 
Review of First Contact Physiotherapy-Highfield
24th September 2021


Improve your survey tonadd a not applicable option to questions. Very unprofessional.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Serenity- children and young people
22nd September 2021


The staff were very caring and understanding

Suggested improvements
nothing

Kindness
Understanding
Listening
Safe
Experience
 
Review of Serenity- children and young people
22nd September 2021


The friendliness of the staff

Suggested improvements
nothing

Kindness
Understanding
Listening
Safe
Experience
 
Review of MSK Physiotherapy & ESP Team (Highfield)
21st September 2021


Although it was weird having phone consultations it was great to have someone who really listened to what you were saying. It was great to be treated holistically so that genetic health conditions were discussed to see if they had any bearing on the condition and treatment. I would I highly recommend this service.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
19th September 2021


It was great to feel that I was being listened to an the correct treatment was being provided. I found my physiotherapist to be very knowledgable, highlighting possible additional problems to my pain and causes of it. She took time to ensure I was doing the exercises correctly and getting the most benefit from them. She was always concerned about my general health as well as my knee problem and when I contracted the COVID virus and struggled to gain my strength she was very supportive and understanding. Thank you Jennifer-Anne.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Written by a NHS patient
17th September 2021


Perfect service James Bell was very helpful and very caring.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
 
Page 56 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc