Highfield Clinical Care Centre
Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
6,599
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Highfield Clinical Care Centre
2021-11-25
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
25th November 2021
Brilliant, friendly and informative phone consultation.
Really explained things to me and made me feel more in control and not hopeless.
Highfield Clinical Care Centre
2021-11-23
Person
5
5
0
Review of First Contact Physiotherapy-Highfield
23rd November 2021
Really impressed with Sam and the how quickly I could get an appointment. She was prompt, supportive, knowledgable, helpful and friendly. Thank you!
Highfield Clinical Care Centre
2021-11-23
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
23rd November 2021
I felt that the professional looking after me was knowledgeable and explained everything clearly. I left my appointment understanding what I need to do to help my recovery.
Suggested improvements
Only the wait times for an appointment but I appreciate there are current difficulties with this.
2021-11-24 09:43:51
Response from Highfield Clinical Care Centre
thank you so much for the time taken to feed back to us We are currently under a lot of pressure with patient numbers and the wait times can be affected as we have to triage patients according to urgency etc I am so glad that you feel that you did get good care - there is an excellent team here
Highfield Clinical Care Centre
2021-11-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
20th November 2021
From start to finish, it was superb Great staff and very welcoming. Top service!/nBecky and Sarah T.
Highfield Clinical Care Centre
2021-11-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
20th November 2021
Everything was spot on. Lovely staff and efficient.
Highfield Clinical Care Centre
2021-11-20
Person
5
5
0
Review of Diabetic Eye Screening Programme (Highfield)
20th November 2021
Treated with respect, looked after very well.
Highfield Clinical Care Centre
2021-11-17
Person
5
5
0
Review of Serenity
17th November 2021
Felt very cared for and time was taken to fully explain everything
Suggested improvements
nothing
Highfield Clinical Care Centre
2021-11-17
Person
5
5
0
Review of Serenity
17th November 2021
Because I felt so very safe, looked after and taken care of by the staff who treated me with great care.
Suggested improvements
Nothing. Maybe get more channels on the TV.
Highfield Clinical Care Centre
2021-11-17
Person
5
5
0
Review of Serenity- children and young people
17th November 2021
everything was good
Suggested improvements
no
Highfield Clinical Care Centre
2021-11-17
Person
5
5
0
Review of MSK Physiotherapy & ESP Team (Highfield)
17th November 2021
I couldn’t be happier with the treatment I received. Everything was always carefully explained and I was reassured that my situation would improve. I was given a realistic timeframe for recovery.
