highfield-clinical-care-centre

Highfield Clinical Care Centre

Cliftonville Road, Northampton, Northamptonshire, NN1 5DN
 
6,599 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 47 of 655
 
Review of First Contact Physiotherapy-Highfield
9th February 2022


Very good attitude and explained everything clearly.

Suggested improvements
-

Dignity/Respect
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Supported
Rating not given.
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Experience
 
Review of Serenity
7th February 2022


caring staff

Suggested improvements
-

Dignity/Respect
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Rating not given.
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Review of First Contact Physiotherapy-Highfield
28th January 2022


Excellent consultation on the phone explained the cause of my pain and my treatment plan and follow up with hopefully a good outcome

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Diabetic Eye Screening Programme (Highfield)
27th January 2022


It was very straight forward, the technicians/nurses lovely.

Suggested improvements
Cut the ghastly music in the waiting room!!!

Experience
Dignity/Respect
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Staff
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Rating not given.
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Rating not given.
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Review of Serenity- children and young people
26th January 2022


Very welcoming staff who knew how to make me feel comfortable. Thank you.

Suggested improvements
.

Dignity/Respect
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Safe
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Parent Dignity
Experience
 
Review of First Contact Physiotherapy-Highfield
19th January 2022


I was highly impressed by the person centred questions asked, really discussing the issues as a whole person. Looking forward to the care plan after assessments.

Recommend
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of MSK Physiotherapy & ESP Team (Highfield)
19th January 2022


I found James Bell very approachable and knowledgeable. He discussed blood test/Xray results with me in layman's terms and explained severity of changes to the joints causing pain and stiffness. He has suggested referral to rheumology for more blood tests and injections. I felt confident there could be improvement.

Suggested improvements
Concerns that by my "fast track" appointment (6 weeks if possible) is made, my hands/body will be even more stiff and painful. To be fair I understand even our WONDERFUL NHS can't perform miracles.

Experience
Dignity/Respect
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Safe
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Rating not given.
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Rating not given.
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Rating not given.
 
Review of MSK Physiotherapy & ESP Team (Highfield)
13th January 2022


My physiotherapist Dakshika from the outset was approachable, easy to relate to and definitely cared about my difficulties. She went over and above to make herself available if I had any queries and made sure her treatment was based on my own personal goals. I felt supported at all times, she helped me understand my condition, she graded my programme to build upon previous successes and made me feel that recovery was in my grasp. The exercise programme sent to me post session with videos and instructions made me feel in control of my rehabilitation and I could chart my progress easily. A mixture of face to face and video sessions made our sessions accessible and I cannot fault anything from start to finish. Dakshika was a huge influence on my post surgery recovery and I cannot than her enough for helping me get back to ‘normal’.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & ESP Team (Highfield)
12th January 2022


Ed was very informative, talked through with me about the problem, possible causes, providing great detail in a simple way to understand how I can't treat this and strengthen.

Suggested improvements
Not much, the call was received at the time quoted and Ed was efficient and polite, and gave me treatments to work on to try and help

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of MSK Physiotherapy & ESP Team (Highfield)
11th January 2022


I have been looked after very well my physio has always been kind supportive and informative. I am very happy with the help I have received.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
 
Page 47 of 655

Highfield Clinical Care Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Highfield Clinical Care Centre: http://iwgc.net/ejptc