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Highfield Clinical Care Centre
2022-10-21
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21st October 2022
At the time, I did not want to talk about how I felt and I dismissed my feelings. I was back and an so grateful that I was able to. I spoke about how I felt honestly and I felt truly listened to.
Suggested improvements
More resources for condolence have myself lots was centered around children.
31st October 2022
Response from Highfield Clinical Care Centre
Thank you for your heartfelt review. I hope we were able to support you through your experience. If you need further support, please contact Serenity and they will discuss options. Best wishes, Hugh Jones, Patient Experience Manager.
24th January 2023
Response from Highfield Clinical Care Centre
We are unsure about what you mean, sorry. If a young person attends we will discuss about referrals for support including the family/ carers.