Grantham and District Hospital
101 Manthorpe Road, Grantham, Lincolnshire, England, NG31 8DGReviews
Reviews
Excellent care in a most friendly way the staff were brilliant.
Fast service and kind staff. Very good.
Thanks.
Treated O.K.
Sent to Grantham with my severally disabled son with a rash by 111 they said to arrive within an hour.
Only to be told there is an hr's wait. Not happy if there is any wrong with my little boy time would be the key and no appointment is not acceptable.
It was very good that I got an appointment on Boxing Day withing an hour of ring!
One complaint. At the reception area you have to speak through it too high up and too small. I had difficulties hearing the receptionist and he stressed to hear me.
I came in with a migraine attack and the guy on reception (Bruce I think) was lovely. On seeing how noisy it was and how the light was hurting my eyes he suggested I might like to lay down in a side room with my husband whilst I waited to see the G.P.
I cannot say how much I appreciated the care and thoughtfulness shown to me.
I sat while time taken between apts ran past 40 mins. Time taken during apts is understandable. Change over took place at 1900, however the first apt took 20 mins to start.
The process looked hap hazard, with very little urgency from the clinical staff.
I appreciate it is a Sunday, however for a 7 day NHS it should be considered day 7. The practice manager needs to be empowered to drive the GPs on.
Greeted nicely with nice people, very compassionate and caring.
Didn't wait long and the service was great.