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Goole and District Hospital 2022-08-19 Person 1 5 0

Absolutely disgusted with the way I was spoken to today. My mum attended the pre assessment clinic and the ward were a little reluctant to do her bloods. I must add the nurse here was lovely. She sent my mum down to pathology as she didn’t want to hurt her. She said she will be seen straight away don’t worry. I was waiting at pathology reception to be firstly ignored by the person there. She was aware I was waiting and just carried on doing other work. Eventually she turned around and I said I was told she would be dealt with immediately. She rather curtly told me that she would be squeezed in and we would have to wait. I told her what I’d been told and she just spoke over me

Have a better attitude Disgusting