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30th July 2021


I felt safe with the excellent measures in place. I was seen relatively quickly and sent for an x-ray straight away instead of waiting around in the AE room. The nurse with my assessment was great and welcoming and gave me pain relief which helped a lot due to the long wait to see the doctor for my results. The only downfall was waiting 3 hours to discharge. The staff were very efficient and got to assess me quickly. The Doctor was ok although she didn't go into to much detail about the impact of my injury. I had to Google my condition on returning home. Also I wasn't shown my x-ray so I had no idea what I had done or where my injury was in my lung. I wanted to see my x-ray. Overall a very positive experience. Good work keep it up.

Suggested improvements
AE is run better now than before Covid Maybe put more doctors in AE to get people moved out of this area as quickly as possible. I do accept staff shortages at this time due to Covid.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff