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Diana Princess of Wales Hospital 2021-08-09 Person 1 5 0

Whilst I was in A&E a young man was escorted into the waiting area by a paramedic, he had been thrown out of a car. He was very ill and his friend went over multiple times to let reception staff know he was getting worse. They kept dismissing him telling the friend “the nurse knows he is here and he needs to wait his turn”. This man then started fitting on the floor of the waiting from vomiting everywhere crying out in pain. The care and compassion from the reception team in a&e is nonexistent. In addition to this as I was leaving there was an 78 year old man who had been in reception waiting for 2 hours as his treatment had finished. He had been brought in with a serious injury from a saw and had lost a lot of blood. He had no way of getting home, I offered to take the gentalman home and it was only after a nurse overheard this was transport arranged for him. Again the reception staff ignored him for 2 hours!

Everything!!