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26th June 2023


My daughter came in at 16 years old after being attacked and hit on the back of the head repeatedly by an adult she had bleeding for over 5 hours , which the police promptly told the receptionist twice we had no observation after seeing the nurse , whilst telling them she had headaches and dizziness, she got one when her nose started bleeding which was blood pressure check which was hours later . she also was told she needed a cat scan which was never received after having all that trauma to her head and face . I didn’t feel she got seen to as a satisfactory level at all

Suggested improvements
Have enough staff to treat the patients and waiting times are disgusting.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff