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18th May 2023


Nursing staff who looked after me was so kind thoughtfull and carried out her tasks efficiently. She offered a drink and sandwich. The doctors were equally kind and respectfull and symphathetic and explained why I was suffering the symptoms I had. He explained what was going to happen next and assured me that they would get to the root of the problem. I was told he wanted to see me again in two days to ensure things were heading in the right direction with treatment. Overall I am grateful for the NHS for providing a great service that in my opinion has staff that are underpaid and a service that is underfunded This is an example of NHS at it best

Suggested improvements
I just felt that one would be more relaxed whilst for triage or seeing a doctor that timescales could be given. Messages and updates to your mobile phones perhaps

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff