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Diana Princess of Wales Hospital 2021-07-23 Person 4 5 0

I was happy with the experience especially with doctor B in the fracture clinic, I however was made to feel uncomfortable and like a nuisance in the X-ray ward which upset me. Doctor sent me for an X-ray on my toe as it suspected to have broken it and the bruising had started on my foot too. I was told by 3 members of staff in the X-ray room that i shouldn’t be there and they don’t X-ray toes and they was all stood talking abruptly with me in the room, Jonas walked me back to the fracture clinic to tell them they wouldn’t X-ray a toe. Doctor B was not happy with this and sent me back so had to walk back and then the X-ray staff said had a bad attitude that they had to do the X-ray and again said they shouldn’t be doing it. I expressed my view to the doctor after I had the X-ray and he reassured me that nothing was my fault and he’s the doctor and he gets the say etc. But I left that X-ray room feeling embarrassed, a waste of time and a burden essentially.

X-ray staff to discuss matters in private or with the doctor and not make me walk with substancial pain there and back twice and then complain about treating a patient