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2nd June 2023


My first visit was good but I was told by the doctor if my rash got worse would I go back and have it checked. I did come back and I was sat in the waiting room with one other person. The other person went to see the doctor and I waited over an hour on my own. Thinking that there must have been an emergency and they need all the staff. I was eventually I was seen but they hadn’t had an emergency. I personally think they had forgotten about me. Luckily my problem wasn’t serious but left waiting disappointedly. I did see a doctor who was kind courteous. Luckily I’m very patient person but some people would had complain.

Suggested improvements
Checked the waiting area.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff