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Diana Princess of Wales Hospital 2023-05-22 Person 2 5 0

I went in at 10 and didn't leave till 8 the next morning I was discharged at 12 because I didn't hear my name being called I am hard of hearing and they stood next to there door I was next to a load machine and a lot of other patients that was talking I then had to re book in and ended up not leaving till the next day also the doctor dealing with me didn't realise I had a cut to my head and was about to let me go with it still open and a plaster that I supplied to be still there it wasn't until I said what about the whole in my head that it was sorted

Helped more help give more understanding to patients and be more patient when calling people ie walk around the waiting room and letting people like me read the lips to no I'm being called