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5th May 2023


The a&e department was extremely busy. However the staff were working tirelessly to help everyone. There was a constant stream of patients being treated. The reception staff were very efficient. After a short wait (given how busy it was) I saw a nurse who was very pleasant and received great care. Then I was seen by a resident doctor who was very thorough. I then needed to see a specialist who arrived in excellent time and my problem was sorted. Everyone was very concise in the information they gave. The care level was magnificent. All areas (except a small area by the entrance) were very clean. Overall I was very impressed with the speed and level of care I received.

Suggested improvements
Due to the building work the a&e entrance is currently hidden and better signage is needed. Especially from the patient drop off point near main hospital.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff