Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2021-07-05 Person 4 5 0

The receptionist was very rude and questioned why I was there loudly for all to hear. Saying why I have I come to spreading my germs, everyone in the waiting area was staring. Then when she was taking me to a room told me to hurry up walking even though I could barely walk. I was sent by 111 with on going covid symptoms that I couldn’t cope with. I was placed in a room for over an hour with no observation no bed, nothing given to me. It was only when one of the nurses came around a kind gentleman that got me sorted and even he was confused why I had been left so long with no care. Other than the receptionist unwelcome and disgust everything else was good.

Receptionist need to understand when 111 professionals have told someone to come in to accept that decision and not question the patient just so they feel a little power. If anything needs to be discussed if they feeling people are wrongly sent then don’t take it up with the patient