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Diana Princess of Wales Hospital 2021-06-23 Person 4 5 0

I am very happy with the treatment and care we received. The nurses and staff were very helpful and caring. I understand that it was a very busy time. When I asked for some paracetamol, the doctor at the desk asked a nurse straight away to get my son some paracetamol. Once seen, the doctors and staff involved in my son's treatment were very helpful and made sure I understood what was happening.

The only thing that frustrated me as a parent was our wait to be seen by a doctor whilst being in a&e. It was over 2h30. I was told by GP out of hours to get to a&e ASAP as my son might have appendicitis. I understand that it was very busy. As a parent it is already worrying when your child is poorly and in pain.The most frustrating thing was seeing people coming and going with minor injuries, such as a cut, before my son was even seen.