Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2023-06-28 Person 2 5 0

Hi, I didn’t feel particularly welcomed by the Receptionist. I mentioned 256256 had advised me to attend. The triage Nurse provided the best care (thank you) was compassionate, approachable & explained there would be a wait to see Dr. I didn’t feel the Dr I saw was interested in me or my well-being. I mentioned about swelling knee & pain in back of knee. He didn’t feel back of knee. Nurse suggested I might need bloods to rule blood clot out - got prev history - & a scan. Was with Dr for about 3 mins. Didn’t feel good service from him. Told to ring my GP practice in the morning (which I have done & have been checked over thoroughly & prescribed meds).

Whilst we were waiting a patient was bleeding. Spots of blood were dotted around the floor & several staff walked past & clearly ignored. It took for me & another visitor to get the man concerned help. Appreciate you were busy but not pleasant to witness that. He had an amputated leg that wasn’t covered and was bleeding. As soon as I asked a passing Nurse to assist she did followed by a Dr. My Daughter wiped up the blood spots.