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3rd June 2021


Obviously had to wait because it was busy but my girls were seen promptly after seeing the triage nurse by a doctor. All was done with professionalism and i Didn't feel judged at all.

Suggested improvements
I do understand that is the job of the receptionists and front desk people to sieve patients because some can benefit from a GP's appointment. What I don't like is the judging attitude. My two girls suffer from breathing difficulties and i already went to see the GP that day and was told to seek help if i felt they were struggling. That's all i did. Nevertheless everyone was polite and my girls were seen promptly.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff