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Diana Princess of Wales Hospital 2021-06-01 Person 3 5 0

All fine except the waiting area which was filthy and was really shocked at the state of this area especially through covid. Nurse was lovely and helpful. Reception staff considerate. Just felt like I needed a good shower after leaving the waiting pod there was an old sauce wrapping, sick bowl and the floors were just dirty and disgusting to be honest. It felt like sitting in an old dirty bus stop. Nobody cleaning any area anywhere and nothing to clean with myself, nothing to clean the seats down etc. It was shocking. Patients temp taken but mine wasn't and neither was my daughter's. I don't have covid but there was no checking to see if I was ok to enter with my son.

Clean the area well. Clean after people have left the area for new people to enter. Take everyone's temp and ask all people if they have had any covid symptoms. Make wipes available and sanitizer available in the waiting area.