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28th June 2021


I was asked to go to a & e in Grimsby after being admitted to chelsie hospital with a heart issue The receptionist was rude Also the nurses said I would be waiting 4 hours and I agreed to go to my gp as they really didn’t want me at the hospital I was asked to sign an orange paper they said Chelsea were being over precautions Really ! I had had a n acute pulmonary oedema I was treat with dignity and respect at London It died not cost a person anything to show ,care, I suggest you train your staff to be carers The difference with attitudes was astounding

Suggested improvements
Care and be respectful Didn’t show any care or concern whatsoever I have a healthcare business I hope my staff have a better attitude

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff