Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2021-06-23 Person 4 5 0

Once I had reached booking in , which was a 2 hour standing wait in the cold firstly, outside and then in a very cold waiting area inside. The booking in staff were very efficient and once I sat in the waiting area it was warmer and a comfortable warm place to sit. Once assessed and moving on to the nurse practitioner things progressed very fast. No complaints there. I do think the staff were very firm with those who tried to jump the queue and commend them for that as I do appreciate they have a difficult task normally but more so since Covid. Well done to all.

I think there could have been a few chairs available in the outer waiting are, not outside as I don’t think that would be practicable as they would soon go walkies. I know they were busy in the department and I was prepared for a long wait.