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Diana Princess of Wales Hospital 2021-08-15 Person 1 5 0

Had a baby recently and found the care from midwives very poor with zero compassion towards myself. Midwives had extremely poor listening skills, The midwives had an overwhelming feeling that they were superior to there service user, which created an unpleasant interaction. The majority of them had a culture of concrete thinking, an were not flexible to listening to the mother’s concerns , poor attitude an a lack of empathy was very disheartening. Room was unclean, very dusty.

Everything, the stay in hospital was not enjoyable and very challenging at times