Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2021-06-23 Person 1 5 0

The staff on reception where rude There are notices in a&e saying that “you said” need information regarding wait times. “We did” stated that they had information screens updating patients - no screens where on and people where not seen in order of attendance. Someone who worked at hospital cane in with son 1 hour after myself and got pushed to the top of the list. I was in a&e for 3 hrs and the amount of people in and out was cast and at no point where chairs wiped, toilets cleaned. I attended a toilet in X-ray department and had to get key to use and there was absolutely no soap no hand gel no hand disinfectant what so ever. I find this absolutely disgusting as we have been in a pandemic for the last 15 mo this and that is just basic hygiene no wonder grimsby hospital is I special measures it is disgusting. Myself and another family member have complained about the same nurse in a&e for her attitude and you should not be front line staff in the nhs if you cannot be polite or have empathy with patients coming in to a&e in pain.

Attitude of staff put them on nlag communications training course. Cleanliness within the hospital. The right care for patients. Keep a&e patients updated with wait times on screens that are all over grimsby a&e and not turned on.