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Diana Princess of Wales Hospital 2021-06-11 Person 4 5 0

Was 6 and a half hours overall with chest pains. There were people in agony waiting for hours. 3 people collapsed in the queue while I was there. Such lovely staff (apart from reception) let down by management and staffing issues. I'd hated to go there in a real emergency, it's very busy with little staff working so hard, they are a credit to the NHS. Management need to work there to get a real grasp of failures and make serious staffing changes.

Get more staff. Look after the staff you have and stop just trying to please the audits and management