Share review of Diana Princess of Wales Hospital

Diana Princess of Wales Hospital 2021-07-07 Person 1 5 0

It was shocking, a full hour waiting outside in the rain just to enter a n e, not one person came out to even ask what people were there for so you could of been seriously ill and still stood outside. The receptionist haven’t got a clue about health problems so don’t prioritise conditions which in itself will lead to serious consequences when someone is very ill. 7 and half hours waiting was disgusting too. I hated every second of going, it’s shocking !!

Firstly if people are forced to wait to get in to the department, provide seating and shelter and maybe drinks facility.. also I’d have a member of staff asking people what they have been sent for, so those with heart/chest pains can be seen quicker than them with a splinter. Receptionist need to ask a doctor/nurse if they don’t understand what you are there for so they know who needs assessing quickly. Nobody minds a wait but they pick and chose who they think needs to wait longer due to lack of knowledge about conditions