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Reviews
Darent Valley Hospital
2021-07-30
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 30th July 2021
Horrendous! PALS isn’t worth a light so complaints procedure is non existent as already attempted that and ignored. No communication with medical staff, completely ignored. Procedure cancelled due to technical fault and went to the bottom of the list. Theatre booking and Consultant’s secretary seem to be always away from the office. When procedure actually took place it wasn’t completed but rather than being told at the time it took almost two weeks to find out at an appointment in a full waiting room (what Covid as it was packed) for the best part of an hour and a half. Discussion was rushed and not listened to. Rather than being rebooked immediately to finish the job now having to go through the rigmarole and awful stress of waiting for who knows how long yet again! Really had enough of this complete contempt of patients. Appear now to have changed Consultants but not informed. Communication should be key with the NHS but at this hospital it is non existent and the total disregard and lack of respect is abhorrent.
Darent Valley Hospital
2021-07-16
Person
5
5
0
Written by
Written by 16th July 2021
Thank you so much for making me feel so at east despite being very nervous before the appointment. I was talked through everything in detail during the procedure and was checked regularly to ensure I wasn't uncomfortable. I was given next steps and a plan to follow afterwards which I really appreciated.
Darent Valley Hospital
2021-06-23
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 23rd June 2021
very poor care, security staff at the door think they own the hospital.
Darent Valley Hospital
2021-06-13
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 13th June 2021
Great hospital with amazing staff who are always happy to help.
Darent Valley Hospital
2021-06-11
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 11th June 2021
Everyone I came into contact with was polite, friendly and informative. I was impressed with the volunteers ushering people to the right departments. The reception staff and the nurses were also just as receptive. I would be very happy to attend appointments here in the future.
Darent Valley Hospital
2021-05-06
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 6th May 2021
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Darent Valley Hospital
2021-05-01
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 1st May 2021
Walnut Ward - Great
Darent Valley Hospital
2021-03-31
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 31st March 2021
The hospital is good in general but the doctor was rubbish,
Darent Valley Hospital
2021-03-23
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 23rd March 2021
I had a hycosy test done with Dr El-sayed, he and the nurses working along side him were very professional and friendly. They put me at ease and really helped me to relax during the procedure. He then spoke with me regarding next steps which was really helpful. I was very happy with my experience with Dr El-sayed :)
Darent Valley Hospital
2021-03-18
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 18th March 2021
The service at Darent Valley Hospital under the care of Mr Mohsen El-Sayed was great, he was very professional and friendly and me feel at ease regarding all the questions I had about my gynaecology appointment which I was first anxious about. The nurse assisting Mr El Sayed was also brilliant and professional.
The hospital staff were friendly and my experience first time was positive.