Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Danetre Hospital
2021-09-04
Person
5
5
0
Review of Gender Identity Clinic
written by a patient
4th September 2021
I started anxious left happy and excited.
Suggested improvements
A warning of what information is needed.
2021-10-25 14:44:47
Response from Danetre Hospital
Thanks for your feedback. Normally, around 6-8 weeks prior to the first appointment of the GIC we run a ‘Welcome Workshop’ which provides an overview of what to expect in your clinical pathway with us, including the type of information we will be asking for. Regrettably, the COVID-19 pandemic made running such sessions impossible during the periods of lockdown between 2020-2021. We have now recommenced the workshop and we are also providing a general indication in patient’s first appointment letters to indicate what information we are likely to ask for.
Danetre Hospital
2021-09-04
Person
4
5
0
Review of Gender Identity Clinic
written by a carer
4th September 2021
Danetre Hospital
2021-09-04
Person
5
5
0
Review of Gender Identity Clinic
written by a patient
4th September 2021
Danetre Hospital
2021-08-25
Person
5
5
0
Review of MSK Physiotherapy & ESP (Danetre)
25th August 2021
All I need to say is fantastic care, Hannah was bright, cheerful & so positive. I trusted all her judgement as to my needs she listened, understood, remembered & encouraged. What a credit to Northants health team.
Danetre Hospital
2021-08-25
Person
4
5
0
Review of MSK Physiotherapy & ESP (Danetre)
25th August 2021
The exercises that I have to do have improved my life. I am more mobile and losing weight. I can’t see any way the service could be improved the lady who dealt with me was great.
Danetre Hospital
2021-08-12
Person
4
5
0
Review of Gender Identity Clinic
12th August 2021
Great service, knowledgeable, understanding, and patient staff. Times/waiting lists are always an issue for GICs but i’m aware Northampton has one of the shortest.
I felt listened to and I also felt the treatment was progressive- on one occasion even non binary identities were discussed which was great to hear. During all of the physical checks I felt safe and there were always 2 members of staff present for those so that was good.
Suggested improvements
Waiting lists and times- a national issue but an important one. It’s not necessarily Northamptonshire’s fault though, funding needs to be put into GICs and staff need to be upped.
Other than this blanket issue, Northamptonshire GIC have been great with my care.
2021-08-17 11:34:59
Response from Danetre Hospital
Thank you for your kind words. Your comment about waiting lists is helpful as we deal with commissioners as we try to increase capacity. Best wishes, Hugh Jones, patient Experience Manager.
Danetre Hospital
2021-08-07
Person
5
5
0
Review of Gender Identity Clinic
written by a patient
7th August 2021
Danetre Hospital
2021-08-07
Person
5
5
0
Review of Gender Identity Clinic
written by a patient
7th August 2021
It was quick, to the point, and incredibly helpful.
Suggested improvements
Wait times were a bit, but I know there is not much you can do about that.
Danetre Hospital
2021-08-06
Person
5
5
0
Review of Adult Community Beds - Danetre
written by
6th August 2021
Most of the staff have been outstanding some of the staff have more way beyond of help and kindness.
Suggested improvements
Most of the food has been very nice doing has far NHS being excellent, some days the food NHS been awful, more consistency of being good could be improved.
2021-08-17 11:37:20
Response from Danetre Hospital
Thank you for your kind words. I have forwarded your comment about the food to the catering manager. Best wishes, Hugh Jones, patient Experience Manager.
Danetre Hospital
2021-08-06
Person
4
5
0
Review of Adult Community Beds - Danetre
written by
6th August 2021
I really like the hospital, staff very friendly and helpful.
