Share review of Danetre Hospital

Danetre Hospital 2022-12-20 Person 4 5 0

[name removed] coordinates my package of care. She is kind, sensitive, helpful and fully engages me in my care. She seeks to resolve problems and I have to say in my recent crisis convening weekly meetings with me, my therapist and CC has been so supportive. I feel she always goes above and beyond to support me. She is a great asset to NHFT and I hope you can tell her what a great manager she is. I have a new care coordinator, [name removed] who has had to support me in crisis and at my worst. She has listened, been kind and supportive. She too has helped me a lot over recent months. I have a specialist recovery package of care, which [name removed] has organised. I feel this and NHFT willingness to fund and support my therapy and care package has enabled me to push forward along way in my recovery. I have not worked in 10yrs due to my MH, and I returned to work this year, due to this support. Recognising and providing individualised care packages supports the facts our needs are all specific and that this approach creates good outcomes. So thank you [name removed], [name removed] and NHFT

My experience of the N’ton crisis house was poor. Lazy staff, Sat all day in office, searching the net rather than patients. I made a complaint and spoke to the manager. She said she would feedback her findings. She didn’t and that’s poor practice.