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Written by a patient
22nd July 2021


They are all very kind and allways smiling.

Suggested improvements
Some appointments coutld be via video.

10th August 2021
Response from Danetre Hospital

As we emerge from the pandemic, we are looking to see whether continued use of video for appointments is helpful. Thank you for this feedback. Best wishes, Hugh Jones, Patient Experience Manager.

25th October 2021
Response from Danetre Hospital

Thanks for your feedback. Since the onset of the COVID-19 Pandemic a large proportion of appointments are now conducted via video call and we have had positive feedback from patients, especially those having to travel long distances to see us and those suffering from social anxiety. Having said this, GIC clinicians do still need to see patients physically face to face for at least one of their diagnostic assessments, their physical examination prior to commencing medicinal interventions and for at least one readiness for surgery assessment. This is because the clinician needs to meet ‘the whole person’ to be able to make the most accurate assessment possible and determine with them the best course of treatment to recommend.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience