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Written by a carer
7th September 2019


Empathy understanding of the condition and sympathetically handled. All excellent. The only thing that would improve all this would be reducing the gap between appointments! Annual really feels remote and 6 monthly (one quarterly even better) would fully underline the feeling of care.

19th February 2020
Response from Danetre Hospital

Thank you for your IWGC comments, we are sorry that you feel that an annual review is to long apart, but please be advised that you should call our service at any time between the reviews if you feel you need advice or support and we will endeavour to offer you a prompt appointment then.

Recommend
Dignity/Respect
Involvement
Information
Staff