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Danetre Hospital
2021-12-04
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Written by a patient
Written by a patient 4th December 2021
After being reffered by my GP in April I quered with the unit what was happening after two months. I was in considerable pain and was told that I would not be considered for many months yet. I have subsequently had 2 telephone and one physical consultation on which were good.
Suggested improvements
Provide a far more compassionate way of dealing with patients pre consultation.
13th December 2021
Response from Danetre Hospital
Thank you for your feedback. I am sorry that we were not good at dealing with your pain before your appointment. I have passed your comment to the service manager for action. Best wishes Hugh Jones, Patient Experience Manager