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7th March 2023


My CPN [name removed] is quite an astute gentleman and has Norwegian roots. He is a good listener, although a little quirky at times and I do like his sense of humour most of the time. He is prompt and efficient and usually on time, I feel he does his job well.

Suggested improvements
CPN a little hard faced at times and over worked/stressed. Apart from that all good!

8th March 2023
Response from Danetre Hospital

Thank you for your candid feedback which I have passed on. You are correct that staff are pressured as demand for the service is ever increasing. However we are reviewing how we provide community mental health services to better support staff and patients.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs