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Written by a carer
11th January 2020


To be improved. Entrance door to department. Sometimes button does not work. People will then need to go round to other entrance. Long way to go if disabled or elderly. When door opens it is too fast and can lit a person or knock than over. Once you have negotiated that door then you are faced with two heavy doors and if you are in a self - propel wheelchair you have stuck. I know Lyme the OT had mentioned this before to IWGC.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs