Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2019-11-22
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
22nd November 2019
The lymphoedema nurse are very supportive and thorough.
They explain the toilet and are really helpful and professional.
It would be good if there was more involvement of the beast clinic rather than at the hospice and if the word palliative could be changed to supportive.
There are people who live 20-30 years with lymphoedema .
Cynthia Spencer Hospice
2019-11-19
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
19th November 2019
It was varied and all aspects covered. As there were three specialists, exercise diet and medication were all covered. Particularly beneficial was the session on breathlessness. I thought the session on medication was a bit too long as each person's requirements are different.
2019-11-22 10:55:16
Response from Cynthia Spencer Hospice
Thank you for your positive feedback about sessions offered. We have taken on board your feedback about the session on medication, and will review this prior to the next session.
Cynthia Spencer Hospice
2019-11-19
Person
4
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
19th November 2019
programme well thought through and tackled real issues. Staff had a friendly approach to everyone. Timing could be improved- hard to get places for a 1pm start. Location is awkward for public transport.
2019-11-22 10:53:47
Response from Cynthia Spencer Hospice
Thank you for the positive feedback regarding the programme. We will take on board your comments about the timing of the sessions as we look at programmes on offer in 2020. We also have volunteer drivers available to support where patients struggle to attend sessions.
Cynthia Spencer Hospice
2019-11-19
Person
4
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
19th November 2019
The staff were very friendly and careing.
Cynthia Spencer Hospice
2019-11-19
Person
5
5
0
Review of Community Palliative Care Team
written by a patient
19th November 2019
The response from the OT to the fitting of the stair rails was very good.
Cynthia Spencer Hospice
2019-11-19
Person
5
5
0
Review of Community Palliative Care Team
written by a patient
19th November 2019
Dr Helen Streeter, Sally, OT and Claire, Physio. All extremely kind, caring and helpful to me and my family. Any query or concern is fully and patiently answered. A couple of times we have been offered tea in reception on arrival. This is very welcome whist waiting for our appointment.
Cynthia Spencer Hospice
2019-11-15
Person
5
5
0
Review of Community Palliative Care Team
written by a family member
15th November 2019
Hospice at home could only be improved by getting more staff. The staff you do have were excellent.
Cynthia Spencer Hospice
2019-11-13
Person
5
5
0
Review of Community Palliative Care Team
written by a carer
13th November 2019
Very very good supportive care and kindness shown.
Cynthia Spencer Hospice
2019-11-13
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
13th November 2019
A number of things are brought to light that would not normally enter your head.
Different people with different ideas make a great combinations.
Cynthia Spencer Hospice
2019-11-13
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
13th November 2019
Everything from host to refreshments.
Claire was informative and available for any other questions.
