Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
Super support and care from Roxanne.
Such a caring and friendly team in lymphodema clinic. I cannot praise them enough for the care and compassion I receive from them. I would certainly give them a full recommended to be looked after and cared by the team here.
The staff always showed the greatest of respect and dignity and nothing was to much bother and built a rappour with me (the patient) every morning they would do me my { } an excellent staff well done Helen, Theresa, Tan and Simon your an asset.
Staff whether they are medical, nursing, clinical or volunteers are extremely compassionate and caring.
Thank you for your feedback. We have constantly kept visiting rules under review within NHFT and within the Hospices. We have to balance the needs of patients to have access to visitors whilst also ensuring that patients, visitors and staff are kept as safe as possible from the possibility of transmission of COVID19. We will take into account your concerns regarding close family members being allowed only a single visit per day, and hope that once new guidance is released from NHS England this will allow us the opportunity to expand our visiting further.
Very good staff, treatment and lovely room.
Thank you for your feedback. I have clarified that all beds do have a reading light above them. This is quite a small light in the ceiling and therefore some distance from the bed or chair. The ward has small clip on lights that they can provide for patients should they wish to read. We will ensure the ward team offer these lights to all patients to ensure they can read with some comfort.
Nothing too much trouble for any of the staff.
Thank you for your feedback. We have constantly kept visiting rules under review within NHFT and within the Hospices. We have to balance the needs of patients to have access to visitors whilst also ensuring that patients, visitors and staff are kept as safe as possible from the possibility of transmission of COVID19. We will take into account your concerns regarding close family members being allowed only a single visit per day, and hope that once new guidance is released from NHS England this will allow us the opportunity to expand our visiting further.
I feel like the staff have listened and taken my condition seriously, taking action to give me the best possible care.
Very caring and responsive from all teams.
Thank you for your feedback, unfortunately I am not sure what this feedback is focusing on so is difficult to be able to answer. All staff within the team should introduce themselves to patients at shift changes, and we will ensure that staff are reminded of the need to do this.
I was seen in a safe environment treated with dignity and respect.