Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 56 of 248
 
Review of Hospice @ Home
12th November 2021


Because it is what I experienced!


Dignity/Respect
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Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Hospice @ Home
12th November 2021


Your support was invaluable in mums final days for us aswell as mum.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Lymphoedema Palliative Care Team
10th November 2021


I was treated with the greatest dignity and care by the wonderful Helen who made me feel that she genuinely cared and wanted to ensure the best outcome for me. She was exceptional and insightful and I am very grateful to her for such kind and attentive treatment. I will do my best to follow her instructions and make all her efforts worthwhile! Thank you so much - you have made such a difference to my life.

Suggested improvements
I cannot think of anything that could be improved. Everything was faultless and way beyond any expectation that I had.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
Cultural needs
 
Review of Cynthia Spencer Hospice
8th November 2021


Such a caring and friendly environment

Suggested improvements
wanting to see my husband more than once a day and also see my mum more than once a day.

2022-03-07 15:23:00
Response from Cynthia Spencer Hospice

Thank you for your feedback. Unfortunately due to COVID restrictions, visiting rules are stricter than we would like. We endeavour to follow the latest guidance and visiting restrictions are reviewed as soon as possible after new guidance is published.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
8th November 2021


nothing too much trouble

Suggested improvements
-

Dignity/Respect
Involvement
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Safe
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Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
Experience
 
Review of Cynthia Spencer Hospice
8th November 2021


-

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice
8th November 2021


Great care is exactly what I received.

Suggested improvements
-

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Rating not given.
Experience
 
Review of Cynthia Spencer Hospice
8th November 2021


Staff very informative towards patient and family.

Suggested improvements
Find the remote control for the TV to save getting out of bed to change the channel.

2022-03-07 15:22:31
Response from Cynthia Spencer Hospice

Thank you for the feedback. The team are looking into the issues of remote controls for TV's.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Cynthia Spencer Hospice
8th November 2021


Feel my symptoms have been taken into account and the best treatment has been put into place.

Suggested improvements
better arrangements for visits

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Cynthia Spencer Hospice written by
6th November 2021



Dignity/Respect
Involvement
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Staff
Safe
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Rating not given.
Spiritual needs
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Experience
Rating not given.
 
 
Page 56 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux