Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Cynthia Spencer Hospice
17th February 2022
I am listened to and kept informed. Staff take time to talk to me and get to know me.
Cynthia Spencer Hospice
2022-02-17
Person
1
5
0
Review of Cynthia Spencer Hospice
17th February 2022
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
17th February 2022
A very good very polite and helpful and nurses very good.
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
17th February 2022
Medical care, food lovely but sometimes dried out food could be warmer.
2022-04-07 15:45:23
Response from Cynthia Spencer Hospice
Thank you for your feedback. We have a new food preparation system at Cynthia Spencer Hospice, and there has been a few teething problems. This feedback has been shared with the hotel services team and there is ongoing work in educating new starters on how to use the food preparation oven correctly.
2022-03-02 15:42:18
Response from Cynthia Spencer Hospice
I am really sorry about this. Food should be something we look forward to. I have sent your comment to the catering manager to see what went wrong. Best wishes, Hugh Jones, Patient Experience Manager
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Cynthia Spencer Hospice
17th February 2022
Everyone goes above and beyond to make you feel valued and safe.
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Community Specialist Palliative Care Team
written by a family member
17th February 2022
Really compassionate care which made my mother feel reassured and safe. Listened to what she wanted and followed up actions promptly. [name removed] went out of her way to meet my mum's needs. Thank you.
Cynthia Spencer Hospice
2022-02-17
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
17th February 2022
Cynthia Spencer Hospice
2022-02-17
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
17th February 2022
Cynthia Spencer Hospice
2022-02-17
Person
5
5
0
Review of Cynthia Spencer Hospice
17th February 2022
The staff were ver helpful and understanding and checked on m regulalry.
Cynthia Spencer Hospice
2022-02-17
Person
4
5
0
Review of Cynthia Spencer Hospice
written by
17th February 2022
