Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NPReviews
Reviews
The care for the patient very good. Staff very friendly and chatty, helpful.
Communication sometimes goes haywire yesterday my blood pressure nearly got taken twice in 10 minutes.
Thank you for your feedback. This will be shared with the clinical team to ensure that communication about what observations are required is clearer.
Sorry about that, but this can sometimes happen when the wad is very busy. Best wishes, Hugh Jones, Patient Experience manager
The level of care and attention was exceptional for both my partner and myself I felt they were frienldy as well as professionals.
Thank you for your feedback. It is difficult to comment as I cannot identify what the specific special needs were. The clinical team are highly trained in managing many different special needs and will always adapt their care to those needs. I will ensure this feedback is shared with the team
You make a very important point which I have passed to the service manager. We have a specialist team that is able to advise the staff about special needs in addition to the expertise you have. Best wishes, Hugh Jones, Patient Experience Manager.
Outstanding level of care, could not have ask for anymore.
In the short time that we needed you to take care of sally, we appreciated your help.