Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

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Reviews

 
Page 164 of 248
 
Review of Hospice @ Home written by a carer
29th September 2017


One of the best things about year support was that you could devote 3 hours to each visit. In my case you had time to help my wife overcome her problems with your skill and knowledge but also had time to chat with her and time to spend helping me cope with what was a most harrowing and distressing time. The only improvement I can think of is more frequent visits but this would depend on funding and staff availability, thank you for your help.

2017-10-30 17:05:34
Response from Cynthia Spencer Hospice

Thank you for your feedback. The Hospice at Home team has recently expanded and we are looking at future expansion so the service can help more patients.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Spiritual needs
 
Review of Hospice @ Home written by a family member
29th September 2017


Plenty of visits and if I had to phone for help they were there as soon as possible.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Hospice @ Home written by a carer
29th September 2017


The hospital team were amazing - they handled all questions and from all of us with great care and commitment - we had denial issues from children which Sue dealt with brilliantly. A huge thank you to you all. Lisa - you were my star.

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Dignity/Respect
Involvement
Information
Staff
Safe
 
Review of Cynthia Spencer Hospice written by a patient
29th September 2017


Everything was good nothing could be improved.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Hospice written by a patient
29th September 2017


Excellent care. Can't fault it.

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Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Hospice written by a patient
29th September 2017


On arrival all the staff were welcoming and put me at my ease. Food plentiful and served hot. Medical staff explained their treatment plan and purpose. I had trouble with my hearing aids one day which caused communication problems with my specialty doctor but I was later helped by a volunteer who resolved the problem. Good, cheerful and positive atmosphere. Really appreciated being allowed to see my dog. Real pick up!

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Hospice @ Home written by a family member
29th September 2017


Excellent care.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Cynthia Spencer Hospice written by a patient
29th September 2017


Excellent care.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Cynthia Spencer Day Hospice written by a patient
27th September 2017


Excellent care. Very enjoyable time. It's goof to laugh together. Very attentive staff.

Recommend
Dignity/Respect
Involvement
Information
Staff
 
Review of Wellbeing @ Cynthia Spencer written by a patient
27th September 2017


Recommend
Dignity/Respect
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Rating not given.
Staff
 
 
Page 164 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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