Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
17th November 2017
Great service!
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
17th November 2017
All treatment explained in detail and excellent care.
"Quiet time" 1 -2 could be more flexible.
2018-03-21 12:18:34
Response from Cynthia Spencer Hospice
Thank you for you feedback about flexibility in ‘quiet time’. The concept of quiet time is to ensure that all staff caring for patients are encouraged not to interrupt the patient over a specified period, and as in most other ward environments is usually the period after lunch. Nurses will be encouraged to explore with patients who have specific needs to see if a different ‘quiet time’ can be accommodated, but this cannot be guaranteed as the medical and therapy team may have conflicting priorities at other times in the day
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
17th November 2017
Very attentive. Explained all that was going on and the benefits of it.
Took time to listen to feedback.
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by a patient
17th November 2017
Sympathetic, good listening, involved me in deciding what would happen next.
No improvement necessary :-).
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
17th November 2017
Everything about the care and attention I have received has been superb and cannot be improved. Every member of staff is caring and hard working.
Cynthia Spencer Hospice
2017-11-17
Person
5
5
0
Review of Hospice @ Home
written by a family member
17th November 2017
Very helpful and kind.
Cynthia Spencer Hospice
2017-11-12
Person
4
5
0
Review of Cynthia Spencer Hospice
written by a patient
12th November 2017
No complaints about care.
Ward heating needs looking at very cold.
Cynthia Spencer Hospice
2017-11-12
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a patient
12th November 2017
Nothing could be improved. Care was really good.
Cynthia Spencer Hospice
2017-11-12
Person
5
5
0
Review of Cynthia Spencer Hospice
written by a family member
12th November 2017
Perfect.
Cynthia Spencer Hospice
2017-11-10
Person
5
5
0
Review of Hospice @ Home
written by a family member
10th November 2017
I could not have had any better care for my husband as once he got home on 3/10/17 he passed on 5/10/17 but I had loads of help.
