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17th November 2021


A few issues surrounding problems with peg feed.


24th November 2021
Response from Cynthia Spencer Hospice

Thank you for your review. I have passed your comment to the service manager to look at any training issues around peg feeding. I am sorry if this caused you concern. Best wishes, Hugh Jones, Patient Experience Manager

7th March 2022
Response from Cynthia Spencer Hospice

Thank you for your feedback. We are aware there were some issues regarding the PEG feeding. Some additional training has been put into place to ensure staff are more familiar with PEG feeding and how to manage the PEG.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience