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Written by a family member

31st August 2022

My dear wife was in no fit state to know anything. All I can say is that my wife was treated with respect and care at all times.

Suggested improvements

Please have separate forms for past and present, thank you.

12th September 2022

Response from Cynthia Spencer Hospice

Thank you for your kind feedback. We do have separate forms, so I am sorry if we caused any upset by sending you the wrong version. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect

Involvement

Information

Staff

Safe

Supported

Spiritual understanding

Cultural needs

Experience