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Cynthia Spencer Hospice 2019-06-12 Person 5 5 0

As a family who was brand new to the experience of palliative care, the fact that various parts of the service were provided by different agencies was a bit confusing. We had District Nurses, Carers from Age Concern and palliative care plus respite care from Cynthia Spencer (I think). However the family could not fault the quality of care that my mother received in her final days - it was professional, sympathetic and organised. All our questions as a family were answered. My mother could be at peace in her own homw. My only comment would be how hard it was to get my mother out of hospital into palliative care - our (and her) hospital experience was disjointed and frightening. She was so distressed and yet the doctor's kept insisting on treating her, even though her illness was clearly terminal. We were just so thankful and grateful to get her home and into palliative care which was what she and we wanted. So I thank everyone involved in her care at home from the bottom of our hearts. This should be available for everyone - not just those who have middle-class, determined children to fight for them. If you want to die at home with appropriate support, that should be allowed. Thank you to Cynthia Spencer and the other agencies for supporting Mum and our family in this.