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Written by a family member
20th November 2021


Lack of Tv service.


7th March 2022
Response from Cynthia Spencer Hospice

Thank you for your feedback. There were problems with the TV system and it took a considerable time for us to identify the problem and get an external company in to sort the issue with the WIFI router.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience